EP
Elize P

1 reviews | Active since Nov 2014

18 Jan 2017, 11:37

Vodacom False Advertising

<p>I recently upgraded my Vodacom account...</p> <p>It was advertised that with the specific phone I upgraded to I will receive a once off 5Gig of data that will be valid for 1month...</p> <p>Sadly I only received 3GB...</p> <p>It may seem petty but one expects to get what you sign for and what is advertised...to me this is just plain false advertising... </p>

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Replies (1)
Vodacom
Vodacom's reply18 Jan 2017, 13:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team