SM
Salomon M

1 reviews | Active since Aug 2014

03 Apr 2017, 19:07

Vodacom false advertises!!!!

<p>In the latest booklet the Sony XA is advertised for R199 pm yet on the Vodacom system there is no such option. The only available option is R299 pm. Why advertise it as such and even include "SAVE R1200" if it is NOT the case? This is absolutely unacceptable!! I have been a Vodacom customer for the last 14 years and I am now considering moving to another company as I have been waiting to receive the new phone for the last month!! absolutely USELESS!!!!!!!!!!!! If I could I would have given you a negative star rating!!!!</p>

0
Replies (3)
Vodacom
Vodacom's reply04 Apr 2017, 07:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

SM
Salomon M's update06 Apr 2017, 19:21
Reviewer Update

Vodacom you have still not responded with regards to my review on Hellopeter. Your service is absolutely ****ndous and you have made the choice to move to another company very easy!!!!! You have still not updated your system!!!!! The phone I ordered for a new contract has been at the Vodacom shop for the last wee****!

Vodacom
Vodacom's reply11 Apr 2017, 09:41
Official

Hi Salomon

As discussed, please be advised that feedback has been provided.

Have a pleasant day further!

Regards,

RJ