MM
Monwabisi M

1 reviews | Active since Mar 2015

28 Jun 2016, 09:02

Vodacom false adverti*****t

<p>Am the vodacom customer for many previous years, but the recent experience doesn't suit me. My cellphone contract was due for upgrade in April 2016 and i did my upgrade in mid May at Vodacom outlet Mandela Square in Sandton. i took iPhone 6s 64GB space grey to be specific and the deal was suppose to come with 10GB Data once off, but even today (28 June 2016) i haven't received it. i made 3 follow ups with the outlet, they promised to process it urgently but nothing has happened yet.</p> <p> </p> <p>I hope this will help.</p>

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Replies (1)
Vodacom
Vodacom's reply28 Jun 2016, 09:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team