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Susanna C

1 reviews | Active since Sept 2011

16 Apr 2021, 10:53

Vodacom- Fals advertising

I was phoned by the rewards company, selling me a lot of bull regarding a 20gb data offer which will be loaded on to my primary number and i will be able to transfer the date in between my accounts (daughter and husband). However i was waiting for the data to appear in my Primary account and eventually put in the sim card that was send to me only for Rica purposes to just make sure. The sim card contained 25gb of data which i am not able to transfer as per Vodacom agent ref ***. They even advise me that i will received an pop up screen that i need to accept the cancellation of the other data packages on my existing contracts and then i will safe a few odd rand.

Now i need to pay more for something that i cant use and i do not want this this is false advertising on its best. You are ******** us out of our hard earned money.

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Replies (1)
Vodacom
Vodacom's reply16 Apr 2021, 11:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team