1 reviews | Active since Mar 2017
Vodacom ****s your account
<p>I had a QUERY on my account for 2 years where I paiD R199 for a cell nr ON MY ACCOUNT that I do not have </p> <p>I had no response from either Game the contractor, or Vodacom</p> <p>They tell me every time they will see in to it and then nothing happens</p> <p>I also made a declaration at the police station and faxed it to vodacom head office - n o reply </p> <p>My current account expired and I am on prepaid now EXCEPT for the R199 they deduct every month</p> <p>I was TOLD thaT if I bloCk the payment they will blacklist me _ WHAT AM I TO DO /// ??????</p> <p>tHX bARBARA ********** 605 UNKNOWN NUMBER ********** 926 (I HAVE BEEN PAYING FOR ? )</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
The reported instance has been escalated to our Group Forensics Team to review and intervene.
We track this incident and provide feedback on receipt.
Kindest regards
Elroy
The reported instance has been escalated to our Group Forensics Team to review and intervene.
We track this incident and provide feedback on receipt.
Kindest regards
Elroy
