1 reviews | Active since Apr 2015
Vodacom **** subscriptions *****ing my airtime
I have been experiencing problems with vodacom busy subscribing me to things I know nothing about. I don't even get the content of the 'so called subscriptions'. I have been calling there customer service line numerous times to cancel and they say they cancelled and after some time new services are added and *****ing my money. I want all my airtime from when it first happened in November 2017 till today 30 March 2018. If not I am switching network. In the past I never experienced such. I am now starting to hate Vodacom. I have been with vodacom for almost 20 years and have not experienced such.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
