EN
Eric N
1 reviews | Active since May 2017
13 May 2024, 09:33
Vodacom Failure
I have cancelled the contract with Vodacom month ago but not yet cancelled , I called them every day and they just promised to cancel never received the device for the upgrade but am charged for that. I've write a review on this platform more than twice without help and now I don't know how i can get help.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
13 May 2024, 10:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 May 2024, 10:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team