Vodacom failure

Vodacom customer service is horrible, they have failed to resolve my ***** case. For a period of 5 months they have been sending me pillar to post.

Their Consultants in Carnival Mall are also poorer, they seem to fail to do their work professionally.

I have had a contract for R300 per month and due to the ***** it has escalated to R2000 per month. They have not been able to close of the contract, nor resolve the ***** case. For this past month I have been billed R6000, which I have not paid.

Their consultants have been unable to assist me with anything, they are clueless with the process they need to follow.