1 reviews | Active since Mar 2022
Vodacom fails to set a spend limit as they want you to go over your contract amount to get more money.
It is absolutely crazy and should be against the law that Vodacom (who has been around for decades) does not ALLOW consumers the right to set their Spend limit on their own. This service is only available on by calling there customer service line. It is absolutely ******** that this is allowed in this day and age. Upon taking out my contract, I was told my spend limit is active. Only to call into their call center to check if this was done and IT WAS NOT. I THEN SET IT UP WITH YOUR AGENT AND CALLED A WEEK LATER, TODAY!!!! TO FIND OUT THERE IS NO SPEND LIMIT. You would allow me to go over and please do not give me the bull**** of managing my own things. I am, by setting the spend limit yet each time I set it, with today being the THIRD TIME. IT IS STILL NOT SET. I AM A NEW CUSTOMER WITH VODACOM AND CAN CONFIRM IT WILL BE MY LAST TIME WITH THEM. I GET NO NOTIFICATION INDICATING MY LIMIT HAS BEEN SET. YALL HAVE ONE JOB, LITERALLY ONE AND YOU PROUDLY FAIL.
