AP
Adrie P

1 reviews | Active since Jun 2012

18 Jan 2017, 16:00

Vodacom fails to deliver, once again

<p>I upgrade my contract to the S7, the deal where you get the TAB with your new phone. </p> <p>When my phone was delivered, it was only the phone, and no Tab3 lite . I let them know that the TAB was on the invoice but not in the box. I am still waiting for someone to even get back to me. </p> <p>This is what it said on the invoice.</p> <p>Invoice # - K ********** </p> <p>Dater – 03/Jan/2017</p> <p>Account # - I ********** </p> <p>Order # - 1 – ********** 61****+1</p> <p> The agent we spoke to was agent Londi Makanwanda. Still waiting for usefull feedback. </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply19 Jan 2017, 07:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

AP
Adrie P's update20 Jan 2017, 08:33
Reviewer Update

Still waiting, no response from Vodacom yet. So over waiting and waiting for Vodacom.

Get your act together !!!