Vodacom fails to deliver on what they promised.

Item: Vodacom
Rating: 2
Author: Neville C

I wish to make a complaint against Vodacom. Yesterday I recharged with R20 and was informed on a sms from Vodacom that I had R100 free airtime to use until 23:59<br> pm that night however when I made a call my airtime was used and not the promised amount. This just shows me dismal service as you are promised one thing but it is never delivered in South Africa.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

21 Dec 2015, 07:22

Hello valadar,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Vodacom's reply21 Dec 2015, 07:22

Official

Hello valadar,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team