Vodacom fails to deliver

Despite connectivity issues, which Customer Care assured me would be looked into, last week Monday (9/02/15) we decided to upgrade our Vodacom data contract. We were assured that we would receive our notebook within 2-3 working days. Last Friday (13/02/15), having heard nothing, I phoned and was told that they expected stock this week. However upon enquiry this Monday (16/02/15) we were told they now only expected stock next week, on the 23rd.<br> <br> At no point did they bother to contact us to apologise for the delay or, indeed, to explain it. <br> <br> I reached out to Vodacom's Customer Care once more. I told them that I was still waiting for feedback from their network department, and explained the sudden change of stock/delivery time situation and how unhappy I was with it. They responded that they had contacted their network office for urgent feedback. But re: the poor service their only response was \We do apologise for any inconvenience caused". <br> <br> Overall their attitude"