Vodacom fails small business

Despite countless calls and emails since 4 Dec 2025. We are still trying to get Vodacom to understand that the upgrade to Fibre is a new installation, not migration of an old line. Now sitting with a router as a very expensive doorstop and no Fibre access. We're bombarded with SMS's and Emails informing us of the great (ironic) that the line has been released when there's no line installed to be released. Pathetic service to say the least.