LK
Llewellyn K
1 reviews | Active since May 2010
22 Apr 2023, 11:24
VODACOM FAILS, LIES & ABUSES
Not only is Vodacom's service bottom of the barrel in every sense, every day & at every level, but the company's blatant lying & deliberate neglect verge on the ********.
I gave them right of reply to previous failures. They alleged they'd rep****, but no record exists. Four other attempts to give Vodacom honest business were treated with disdain, promises were ignored, requests for responses spurned & even direct detailed messages via email & Twitter were greeted with mute abuse.
Vodacom does not even deserve attention, let alone support, trust, investment or your business.
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Replies (1)Vodacom's replyOfficial
23 Apr 2023, 17:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Apr 2023, 17:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
