Vodacom fails its potential clients

*****ulent account created in my name, have never had a Vodacom account. followed due process, after weeks of following up managed to get it cleared and registered as *****. now the next part is to get credited my debits, have been through post to post to try get some assistance or at least who is the correct person department to assist you would think it would be that easy? No still in the Dark. beyond frustrated now.