1 reviews | Active since Jul 2016
Vodacom fails dismally again but what did I expect?
<p>Vodacom reacted to the last posting by phoning me all apologetic about their poor service and faulty accounting and they would like to correct it.</p> <p>On the 27th of April 2017 a lady phoned me and said she will investigate and ensure that my account will credited and closed. I have not heard anything further from Vodacom but low and behold their credit agency sms and phones me again today to threaten me about legal action. </p> <p> </p> <p>Naming and shaming them on this and social media obviously doesn't fase them either anymore.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
