Vodacom fails again

Vodacom this is yet another call for help, your call center can not help and the there are no managers on site to escalate to, which does not make any sense.

I submitted the WiFi change of address on the 18th of August, since then I have had to contact you weekly sometimes daily in order to get an update on progress. Yesterday I was told everything would be sorted out by today and I still do not have WiFi. Again called the call Centre and no one can assist. Please assist ASAP, your so called service is unacceptable.

Thanks