Vodacom failing to provide proper service 9 month of waiting

Since November 2019 I had been unable to receive/dial certain numbers and made numerous of calls to the call centre for assistance. In Feb 2020, eventually I dealt with a technical consultant Roderick who managed to fix the issue but the fix only lasted a mere 3 days. After numerous requests for call backs from Roderick I received none. Eventually my issue got escalated to the CEO's office in March 2020 where I dealt with Precious Tafeni. After numerous back and fourth she failed to keep me upated with regards to my problem. After a further 3 months of waiting, I was then Assigned a new consultant Kagiso Mokou the end of May 2020 to resolve the issue by the supervisor Angela and again after many requests for updates on a resolution to the issue and none received, By June 2020, I started dealing with a third person Thato Makoti. And guess what , after numerous failed requests to for updates from himself and Angela, I am still left to with a resolution 9 months into these issues. Rather pathetic service by any standard since your resolution period is 48 hours. Thinks Shameel Joosub needs to look into how the company is been run because you definitely not "Keeping us connected" .