Vodacom failing to port my number

Hi,<br> <br> It has been days since I have been waiting for my port to go through. I cannot buy airtime on my current sim waiting for Vodacom to port my number. I have been told that its about 24hrs but its been days without success. I called the call centre around 13:30 (13-05-2015) and I was told that there is no request to port my number on the system, it was not captured. The call centre gave me instructions to sms port me to *** with the sim number(barcode). If I do this I get a message porting request already submitted but my number is still with my Telkom mobile and customer care cannot pick it up.<br> <br> The last promise I was give was that this thing will definitely be done on 12/05/2015. still no luck. Please help, Vodacom has a good signal reception in my area. Please help.