SA
Sharne A
1 reviews | Active since Jul 2015
07 Sept 2015, 13:47
Vodacom failing failing failing to deliver
Since December I've been in correspondence with Vodacom about our poor reception. After the last commitment of installing the booster and Jaco Jappie failing to meet the appointment. Jaco Jappie phoned to reschedule for last week Tuesday, which again was only a vodacom promise and no sign of Jaco or vodacom or the booster. Since vodacom is in breach of their contract by not supplying me with reception and not fixing the problem, allow me the same leniency by freeing me of the contracts. How can you as a company in good ethical consience debit my account monthly without providing me the service you are contractually obligated to?
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Vodacom's replyOfficial
07 Sept 2015, 15:06Hello sharnearnold,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply07 Sept 2015, 15:06
Official
Hello sharnearnold,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM