1 reviews | Active since Feb 2010
Vodacom failed to upgrade my contract
<p>In June/July 2016 I app**** online for an upgrade of my existing Vodacom mobile contract. Vodacom contacted me in July to confirm that the upgrade will take effect on 01 August. It's almost the end of the first week of August now and this upgrade has still not taken place. Most annoying and irritating. I want some feedback.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team