Vodacom failed to provide service

<p>Seems like the only way to communicate with Vodacom is via this platform. After my previous post I received a mail from Vodacom requesting information. Since that mail I mailed them again asking when an answer can be expected andstill no reply. Payment for this modem was deducted on the 30th of last month already and the sim is still NOT ACTIVATED!!!!! This is *****!!! Not to mention totally against everything pinned down in the Consumer Protection Act !!!! Vodacom, WHAT IS THE PROBLEM???</p>