Vodacom failed to deliver on the service advertised

Item: Vodacom
Rating: 1
Author: Bonakele M

Disgusted by their service. I did an upgrade on my contract in November and I was supposed to get 10 gig of data on 1St of December as advertised and advised by the sales consultant. Until this day i have since been waiting, went to the store 3 times and poor consultant is not getting help from anyone and doesn't have answers to the issue

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Replies (1)

Vodacom's replyOfficial

24 Dec 2019, 07:20

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply24 Dec 2019, 07:20

Official