Vodacom Fail to cancel expired contract

Item: Vodacom
Rating: 1
Author: bontle B

I have been calling vodacom for 3 months now trying to cancel my contract. No help. They dont care. Their consultants give out false promises. How difficult it is to cancel an expired contract? They keep on charging me but my contract expired. ******.

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Replies (1)

Vodacom's replyOfficial

01 Feb 2021, 21:26

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Feb 2021, 21:26

Official