Vodacom fail again.

I moved to the Western Cape in the beginning of May. I contacted Vodacom in the beginning of April so that my fiber will be ready when I move into my new place as Vodacom is unfortunately the only provider in the estate that have infrastructure for fiber. I spoke to a Vodacom Agent who took my application and put in my order. Around middle of April the technical guy send me a request to come and install my fiber. I told him that I was still in Jhb, but I can get the estate agent to give him access to the house to complete the installation and make sure that there is no additional work, but he said that all the houses in the estate already have fiber, and he just have to install the router. I told him that we will be in Somerset West on the Tuesday, that he must please come and install on the Tuesday. Needless to say my suspicions were correct, and that fiber was not laid to the house yet. At last I got Vodacom to provide me with the interim LTE solution that they brag about on their marketing campaign, it was only delivered 7 days after I moved in. The LTE solution suck however so much, that I cannot properly operate with my work as I should have. I ordered a 100/100 line, and they give me LTE that barely get my 1Mb/s. When I'm lucky I get 2, and sometimes during the day I might get 3Mb/s. I want to know how Vodacom can give such a substandard solution to a client that will spend over a R1200 per month on a fiber line, with a LTE solution that can't even provide a proper phone call. I had to buy data from my Network provider as they have a better LTE solution than Vodacom. They brag about be the largest, and the best, but they give substandard solutions to clients. To top it off, they phoned me on Friday telling me that they will install my line only on Wednesday this week because "Their technicians will already booked on other calls, and they can only help me on Wednesday". They don't keep you in the loop. You need to constantly chase them to get an answer. They tell you they will call you back in 2 hours, and you have to chase them again to get an update. Vodacom's customer service really needs to be looked at.