vodacom

Vodacom has been blocking my line since October last year. I have phoned multiple times emailed customer care emailed complaints@ Vodacom No reply all that the call center does is promise it will be unblocked. Its still blocked. Staff refuse to transfer me to a senior person. They say they can only send emails to escalate the matter but nothing happens ref***was sent to me on 13 Jan . Line still blocked Frustrating.