SM
Sandy M
1 reviews | Active since Dec 2020
24 May 2023, 08:48
Vodacom *****
Vodacom *****! I have recently came aware that someone took out a contract on my name as the contract of this application was sent to me on my email someone used my ID number in EAST LONDON and i am in Capetown i have not heard anything from Vodacom since I've submitted my affidavit to them and this morning money was deducted from my bank account which I did not authorize in fact i am not even a vodacom client and im highly disappointed and disgusted in this. THIS IS UNACCEPTABLE and further action will be taken if this matter does not get resolved as i was told *****ulent activity is happening at Vodacom. I have never spoken to anyone from vodacom nor have i ever taken out a contract with you!
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Replies (1)Vodacom's replyOfficial
24 May 2023, 10:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 May 2023, 10:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
