1 reviews | Active since Nov 2019
Vodacom
I regret the day i took a cellphone contract with Vodacom, i did a premature cancellation and i called vodacom customer line and they gave me the outstanding of R1480.00 which i paid right away at Vodacom shop festival mall Kempton park. To my surprise after a month or two i receive a call from one of the agent from vodacom that i must pay R445.53 which i failed to understand where is the amount coming from and i tried to follow up this matter with vodacom i didnt win
Today i received a correspondence from the attorneys(T J Maodi) and i was told that vodacom handed the matter to them, i called in and was assisted by one lady by the name of Rose and i asked few questioned concerning my account and she said she cannot answer, what i must do is to comply and pay
she added to say i made a promise to pay to vodacom and i didn't and my phone was blocked, then i requested her to send me evidence with no luck i was told its impossible to get that info. I never made a promise to vodacom and my number wasn't blocked now am confused
i requested her to transfer me to another person that will have answers with no luck she couldn't but just put me on hold until i hang up
i regret to have chosen vodacom
i was made aware that you listed my name to ITC on the 14th November 2019 by Madilaw attorneys. i never skipped my monthly installment since the beginning of the contract 20th September 2017 until the 7th of May2019 where i cancelled my contract and paid the outstanding balance of R1480.00
Now am Blacklisted for the balance of R445.53 which i dont understand where is coming from
i managed to pay u for 15months which i paid R5970 and for my premature cancellation i payed R1480 in total i payed R7 450 and i purchased Monthly Data R149 every month for an amount of R2 235 and airtime not included In total R9685 then today am blacklisted because of the amount i dont know R445.53
if i had powers i was gonna disconnect this Network in South Africa and make sure your employees get jobs else where, Vodacom Must Fall !!!!!!!!!!
i was made aware that you listed my name to ITC on the 14th November 2019 by Madilaw attorneys. i never skipped my monthly installment since the beginning of the contract 20th September 2017 until the 7th of May2019 where i cancelled my contract and paid the outstanding balance of R1480.00
Now am Blacklisted for the balance of R445.53 which i dont understand where is coming from
i managed to pay u for 15months which i paid R5970 and for my premature cancellation i payed R1480 in total i payed R7 450 and i purchased Monthly Data R149 every month for an amount of R2 235 and airtime not included In total R9685 then today am blacklisted because of the amount i dont know R445.53
if i had powers i was gonna disconnect this Network in South Africa and make sure your employees get jobs else where, Vodacom Must Fall !!!!!!!!!!