TN
Trudie N

1 reviews | Active since Dec 2021

03 Dec 2021, 09:04

VODACOM

February 2021 Application to get Fibre installed. Router delivered, but not activated. October 2021 still NO Fibre!!!! November 2021 New Application to get Fibre installed. New router delivered (not allowed to use previous one delivered which is exactly the same) December 2021 STILL NO FIBRE!!!

During this whole process several calls were made, several S- numbers received and several emails send to Vodacom. NO FIBRE!!!!!

Emails send to Frogfoot as well since they installed the line to the inside of the building. NO FIBRE!!!!

All sweet talk from "representatives" including Nolo from Polokwane. NO FIBRE!!!

A new life can be created in 9 months, but Vodacom and Frogfoot can not managed to get Fibre installed and activated in 10 months!!!!😡😡😡😡😡

0
Replies (1)
Vodacom
Vodacom's reply03 Dec 2021, 11:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team