VODACOM

Let me first say .... One of the worst experiences I've ever had with a service provider :(

This is my story , was with Cell C for more than 11 years was told by VODACOM to cancel my contract with CELL C in order to open a new contract with VODACOM BEAR IN MIND I NEED TO KEEP MY CELLL C NUMBER , ended up paying in R5000 to close my contract with Cell C only to be DISSAPOINTED regarding the IPHONE 12 PRO that i was promised to get by the 18 DECEMBER.

Its now the 13 JANUARY 2021 still no phone and now waiting for my CELL C number to be cancelled via the PORTING department. WHAT A F&#@ING DISASTER THIS IS TURNING INTO FOR ME !!!!!!!!!!!! I AM BEYOND FRUSTRATED AND WAITING FOR UP TO 72 HOURS FOR A CELL NUMBER TO BE PORTED BACK TO CELL C IN FULL IS A JOKE AND I CAN NOT WAIT FOR THIS TO BE OVER !!!!!!!!!

ITS NOW BEEN MORE THAN 24HOURS AND STILL NO NEWS AND NOT ONE SINGLE PERSON AT THE PORTING DEPARTMENT CAN ASSIST ME .... LET ALONE THE RUDENESS IVE BEEN DEALING WITH AS A CUSTOMER. I SHOULD NEVER HAVE TO FEEL THIS STRESSED OUT BECAUSE OF A PHONE ...

HONESTLY FED UP NOW WITH VODACOM AND HOW IVE BEEN TREATED DURING THIS TIME PERIOD SINCE NOVEMBER.