UC
Ulandi C

1 reviews | Active since May 2009

01 May 2024, 13:28

VODACOM *****

You dont deaerve even one star. Someone contacted my husband in December which want to confirm his details on his cell phone. HE REFUSED ro shar any details. They mentioned a Vodacom contract. He does NOT HAVE ANY Vodacom contract or had ANY dealings with Vodacom ever. Since Jan 24 Vodacom is deducting over R2000 a month from his bank account. He did not enter into any contract, nor gave any permission or signed any forms. He has been in contact with Vodacom since Jan, laid a fraid case at SAPS, but the deduction continues. No stop to it!!! You are a seriously suspicious company with *****ulant consultant working for you. You should be ashamed!!!! This need to be stopped, immediately!!!!!

0
Replies (1)
Vodacom
Vodacom's reply01 May 2024, 13:59
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team