Vodacom

I was phoned by Vodacom on my birthday to inform me that as such a loyal customer they would like to inform me of some improved prices on my current contract. No indication was given that I would forfeit my upgrade. After the call I received an sms with a number which if I call it says it does not exist. As part of the "deal" a package was delivered. When I tried to return it I was told I cannot do so, it needs to be collected as Vodacom Direct is not Vodacom - although they phone me from Vodacom and the package is branded Vodacom. It seems impossible for me to get this reversed/corrected? Being redirected all over the place as Vodacom is apparantly not Vodacom although the Vodacom who phoned me had all the data I provided to the "other" Vodacom!!!!