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gail N
1 reviews | Active since Mar 2019
13 Mar 2025, 06:28
Vodacom
I am once again experiencing problems with my VODAMAIL EMAILS. I. received a message saying there is a RELAY CONNECTION PROBLEM with my SMTP???!!!! I receive mails but cannot send them!! On consulting with VODACOM CRESTA MALL I was informed that I must now subscribe monthly for a cost of R289 per month!!!! In order to send mails...... This is outrageous as a senior citizen having been with VODACOM for 30 yrs or more.... I have never had a specific charge to send emails???!!! I am outraged as my monthly contract is R275 & NOWI am expected to pay DOUBLE FOR EMAILS!!!??, 😡😡😡😡😡😥😥😥😡😡😡😡I AM NOT HAPPY VODACOM.
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Vodacom's replyOfficial
13 Mar 2025, 07:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Mar 2025, 07:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team