KB
Karin B
1 reviews | Active since Jul 2020
01 Jul 2020, 13:13
Vodacom
After 20 yrs of being a loyal Vodacom customer I am expecting bad service. Twice now have they not loaded my data. 3 call later the vodacom mistake is still not resolved. Who do I call to rectify the bad service, there is never a supervisor available. Keep paying my monthly contact charges, but services are not provided. May as well use that money yo buy sweets.
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Vodacom's replyOfficial
01 Jul 2020, 14:26Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jul 2020, 14:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KB
Karin B's updateReviewer Update
01 Jul 2020, 14:37No agent has called back after more than an hour of Vodacom's reply
KB
Karin B's update01 Jul 2020, 14:37
Reviewer Update
No agent has called back after more than an hour of Vodacom's reply