JJ
Jenifer J

1 reviews | Active since Aug 2018

18 Aug 2021, 09:31

Vodacom

I recently tried to cancel my comprehensive insurance with vodacom. It has taken 3 months to eventually get it cancelled, numerous phone call and numerous e mails, still no refund but at least it is cancelled. I would just like people out there to know how pathetic there service is and how *********** there staff are. This has been one of the most frustrating experiences I have ever had. Vodcom your service sucks, and your staff are by far the most incompetant I have experienced in a long time. I did not know that incompetency could go to this extreme.

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Replies (1)
Vodacom
Vodacom's reply18 Aug 2021, 10:37
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team