DW
Douglas W

1 reviews | Active since Apr 2022

21 Apr 2022, 11:20

Vodacom

...I've been with Vodacom for 15 years the telemarketer informs me... Praises me for never missing a payment... proceeds to tell me I have been selected from some fictitious draw and I am the winner of a lap top... that I will have to pay off. I don't need a laptop because mine is only a year old. She objects on the basis that computer technology is constantly upgrading. Then she tries a different angle: you will gain an extra 10G data which will somehow save the cost of the laptop... This is ********* praying on the gullible and ********.

I'm so sick of this company wasting my time. If this was once every 6 months, fine, but this is multiple times every month trying to sell me products I don't need on the basis that it is going to save me money. I don't need you to tell me that I'm amazing for paying my bill. I don't want a call thanking me for anything. I don't want anything from you except network coverage. You can phone me when I'm due an upgrade. Other than that #*&% off.

0
Replies (1)
Vodacom
Vodacom's reply21 Apr 2022, 14:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team