Vodacom Extremy Poor Customer Service

Very Poor service. Everytime I phone I get told that the problem has been escalated. I have been waiting 2 weeks for them to connect my internet. Complaint logged on 18 Oct with SR181 ********** 26 ref. No response received from anyone regarding my problem yet. When I followed up to see if the technical department can assist over the phone I get told that there is no technical department. I spoke to a consultant now who was very rude and *********** telling me his name is Burger. He kept on laughing in my ear. I will never deal with Vodacom again. I am canceling my order with immediate effect. We had exactly the same problem with Vodacom's customer service when he upgraded online. DO NOT USE VODACOM.