WW
Wilma W

1 reviews | Active since Nov 2014

08 Nov 2021, 11:44

Vodacom Extremely POOR Service like always.....

I have been trying for months to cancel one of my contracts with Vodacom. Only to get billed every month. The numbers supp**** are not working. And the operators taking the calls are not competent to assist. I will not be paying my bill this month.

Please Vodacom , do not reply like last week, where you said I would be contacted. Guess what NOBODY has contacted me!!! Disgusted !!!!!!!

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Replies (1)
Vodacom
Vodacom's reply08 Nov 2021, 12:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team