Vodacom - Extremely bad Service

<p>I first reported my problem on 3 April and I have consistantly queried it with Vodacom since.</p> <p>I have fought to have my query resolved and all the info I receive is that it is being handled at our back office.</p> <p>Every time I ask what is going on they say they cant say - but it will be attended to. This is un acceptible.</p> <p>Vodacom you have TERRIBLE service. No accountability.</p> <p>Today I queried again, The consultant said again "that the good news is the Radiation department has received my request - the bad news is that he doesnt know when it will be attended to!!!!"</p> <p>WHAT - How can a company operate like this - how unprofessional?</p> <p>He also refused to give me his name and sirname - How can there be any accountablility when you dont even know who you are speaking to?</p> <p>Please tell me how you are supposed to get anything resolved at Vodacom?</p> <p> </p> <p> </p> <p> </p>