1 reviews | Active since Jul 2017
VODACOM EXTREME INCOMPETENCE AND PATHETIC SERVICE
I was wrongly debited by Vodacom for proforma amounts due to their incompetence.
I have been calling for the last 4 days to no avail. Every time I call and speak to another person and absolutely NOTHING happens. Its empty promises and nothing gets done. After being a loyal customer for 10 year plus I am extremely disappointed with their incompetence !!!! TO ALL CONSUMERS DO NOT USE VODACOM - ITS ALL SWEET AND NICE BUT WHEN THERE IS A PROBLEM YOU GET ABSOLUTELY NOWHERE. I REGRET SEVERLY EVER USING THEM AS MY SERVICE PROVIDER. I am a Rev VIP client and this is the service and treatment I get my disappointment knows no end !!!! When my contracts expire they will be my last choice and NOT RECOMMENDED AT ALL !!!!
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
