Vodacom EXTREME ******* POOR SERVICE!!

Vodacom phoned me on Friday 13th of December 2019 after numerous attempts by myself by 4 phonecall, an email and a Hellopeter review. They promised me that they will call me on Monday 16th of December 2019 to resolve the issue that they subtract R40pm *******ly from my account. Guess what??? As per normal Vodacom DID NOT PHONE ME!!!! See the copy of their email to me after our phonecal below;

Good day Martin Wassermann Thank you for taking my call on number *** today: We have advised that our line manager would request our Sales team management to contact you. We would contact you on Monday to follow up on the matter. Did you know: You may log on www.vodacom.co.za and administer your account.

Regards, Phindile Chiya

Customer Care eService Team