1 reviews | Active since Dec 2013
Vodacom extra services charges
Message: Vodacom has charged me for Content services and Vodafone Live for which I do not have a contract with them. Large amounts have been charged. I get no warnings about it. I only see this when I check my balances on my 3 contracts with them. It seems that they control which videos I watch etc. It even happens while using my Vodacom wifi modem. When I phone them the amounts are removed, but it happens all over again. I am canceling all my contracts with them in a few weeks time. Why are they not stopped!
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
