1 reviews | Active since Aug 2017
Vodacom ******ion, cannot cancel contract when abroad.
So it seems the only way to get a hold of Vodacom is via hellopeter.com so here we go.
To whom this may concern, I have moved abroad with my family and have been trying to get a hold of someone at Vodacom to cancel both my wife's and my own mobile contract. Needless to say, I was happy to settle the outstanding amount for both contracts, however, now I am not able to get hold of anyone. it has cost me hundreds of dollars (Thousands of Rands holding on the phone (+27 82 135) to speak to someone. I have been transferring money monthly to an SA account and this stops now, they account is closed, so not more debit orders will go through.
The contact us page on Vodacom's website does not work. There is now e-mail address anywhere to be found which customer queries can be sent to.
I will no longer pay the exorbitant contract cancellation fees which is just ******ion.
Absolute disgrace.
Best regards,
Best regards,
