ED
Ethan D

1 reviews | Active since Nov 2019

12 Dec 2019, 08:30

Vodacom ******ion

Getting my contract cancelled was a mission. After several attempts in the last 2 months the consultant that helped me last told me to call in today to cancel my contract in order to avoid paying the ridiculous amount to cancel my contract 2 months from the finishing period.

When I called in today they cancelled it but still want to debit me for a service I have been struggling to cancel for months. I don't even want their stupid service. This is just ******ion.

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Replies (1)
Vodacom
Vodacom's reply12 Dec 2019, 09:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team