BH
BRIAN H
1 reviews | Active since Jan 2011
25 Apr 2020, 09:37
Vodacom ******ing money during lockdown?
If you have purchased data from Vodacom during the lockdown period and never received it or it lasts for a few minutes please contact me as we are building a case against Vodacom for trying to ****** money from its clients by forcing them to repurchase data...this has already happened to quite a few people i know
as stated by the President of South Africa ..it is ******* for companies to take advantage of the lockdown
this is a Vodacom Executive Decision
Vodacom has dropped its prices but has created a backup plan to maximize its profits
as most people are working from home WiFi is critical to their survival
not only is Vodacom the most expensive provider in the world it continues to pull dirty tricks on its clients
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Replies (4)
Vodacom's replyOfficial
25 Apr 2020, 11:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Apr 2020, 11:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
BH
BRIAN H's updateReviewer Update
25 Apr 2020, 14:57from other soures
Lynette le Roux I had this problem, in a matter of 36 hours. I first purchased 4 gigs on 23 April, 3 gigs were used up within a day and a half. I then purchased a 10 gig recurring for 24 months just after 18:00 on the 24th of April, when I checked my purchase there was only more or less 3 gigs left in total, including the 1.465 or so that I had before making the 10 gig purchase, when I checked my data just after 21:00 on the 24th of April I had ZERO gigs left over!!! I contacted vodacom, they lodged a complaint, told me I had apps open in the background and I disconnected them, they then said that I will only received and be billed pro rata as it is almost the end of the month and that I will only receive my 10 gigs which I had purchased pro rata. I purchased another one gig for one day (last night) and another one gig for Sat and Sunday only. This morning on 25 April I saw that I have 3 gigs again!!!
Lynette le Roux I had this problem, in a matter of 36 hours. I first purchased 4 gigs on 23 April, 3 gigs were used up within a day and a half. I then purchased a 10 gig recurring for 24 months just after 18:00 on the 24th of April, when I checked my purchase there was only more or less 3 gigs left in total, including the 1.465 or so that I had before making the 10 gig purchase, when I checked my data just after 21:00 on the 24th of April I had ZERO gigs left over!!! I contacted vodacom, they lodged a complaint, told me I had apps open in the background and I disconnected them, they then said that I will only received and be billed pro rata as it is almost the end of the month and that I will only receive my 10 gigs which I had purchased pro rata. I purchased another one gig for one day (last night) and another one gig for Sat and Sunday only. This morning on 25 April I saw that I have 3 gigs again!!!
BH
BRIAN H's update25 Apr 2020, 14:57
Reviewer Update
from other soures
Lynette le Roux I had this problem, in a matter of 36 hours. I first purchased 4 gigs on 23 April, 3 gigs were used up within a day and a half. I then purchased a 10 gig recurring for 24 months just after 18:00 on the 24th of April, when I checked my purchase there was only more or less 3 gigs left in total, including the 1.465 or so that I had before making the 10 gig purchase, when I checked my data just after 21:00 on the 24th of April I had ZERO gigs left over!!! I contacted vodacom, they lodged a complaint, told me I had apps open in the background and I disconnected them, they then said that I will only received and be billed pro rata as it is almost the end of the month and that I will only receive my 10 gigs which I had purchased pro rata. I purchased another one gig for one day (last night) and another one gig for Sat and Sunday only. This morning on 25 April I saw that I have 3 gigs again!!!
Lynette le Roux I had this problem, in a matter of 36 hours. I first purchased 4 gigs on 23 April, 3 gigs were used up within a day and a half. I then purchased a 10 gig recurring for 24 months just after 18:00 on the 24th of April, when I checked my purchase there was only more or less 3 gigs left in total, including the 1.465 or so that I had before making the 10 gig purchase, when I checked my data just after 21:00 on the 24th of April I had ZERO gigs left over!!! I contacted vodacom, they lodged a complaint, told me I had apps open in the background and I disconnected them, they then said that I will only received and be billed pro rata as it is almost the end of the month and that I will only receive my 10 gigs which I had purchased pro rata. I purchased another one gig for one day (last night) and another one gig for Sat and Sunday only. This morning on 25 April I saw that I have 3 gigs again!!!
BH
BRIAN H's updateReviewer Update
25 Apr 2020, 15:00typically when Vodacom is *****ing the Gigabytes s from you ...and they are caught out they blame the apps running on your PC or laptop even when there are none
BH
BRIAN H's update25 Apr 2020, 15:00
Reviewer Update
typically when Vodacom is *****ing the Gigabytes s from you ...and they are caught out they blame the apps running on your PC or laptop even when there are none
BH
BRIAN H's updateReviewer Update
25 Apr 2020, 15:03Vodacom is endlessly posting on the one hand stay safe sms's , as they care about us ...while with the other hand they are robbing us blind
BH
BRIAN H's update25 Apr 2020, 15:03
Reviewer Update
Vodacom is endlessly posting on the one hand stay safe sms's , as they care about us ...while with the other hand they are robbing us blind