BL
Benny L

1 reviews | Active since Mar 2012

27 Jan 2021, 16:11

Vodacom exposing personal information to another customer.

Vodacom has **********ly opened account on my details. I wrote a review 2 months ago on Hello Peter about this. They called and the consultant promised to cancel the contract because the statements they were sending me was for a certain customer who is in Mokopane and according to the law it is wrong because Vodacom is supposed to Protect personal information of their clients. Until today I am still getting phone calls from Mbd attorneys annoying me on when Am I paying the outstanding amount. Can Vodacom please settle this matter or it will be easier for me to consult the other customer to settle his payments with Voda so that they can stop abusing me.

0
Replies (1)
Vodacom
Vodacom's reply28 Jan 2021, 07:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team