1 reviews | Active since Mar 2013
VODACOM EXPLOITS PENSIONERS
<p>Vodacom Exploits Pensioners<br /> My mom was called to extend her contract. She was offered a Nokia Lumnia. She received a Microsoft phone that would baffle IT specialists<br /> After running from pillar to post from vodashops to vodacom store to set it up, she was unable to set up internet or MMS. 6 months later m.n she is still no closer to getting email on her fancy phone or sending pics. It seems that when vodacom has stock to unload they target pensioners who are usually less likely to complain or make a fuss. Disgusted at the service level.</p> <p>Vodacom collected the phone and returned it. Same issues.</p> <p> </p> <p>Welcome to South Africa' Biggest SERVICE PROVIDER! NOT!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
