SA
Saleha A

1 reviews | Active since Mar 2013

11 Jun 2018, 12:22

Vodacom exploits customers.

Once again Vodacom never fails to disappoint. Previously unused data carried over would be used first in the new month and then the new data from the new month would be used. Vodacom obviously wants to cheat people more so they have now changed this. New data gets used first while carried over data just sits there until you use. Nice how they force people to use it up so we can purchase more. Secondly they jus increased the price on one of my contracts. Upon enquiry they say that Vodacom decided to increase the prices on those contracts and smses were sent out to notify. An sms i did not receive. Worse than that i complained that they do not send me invoices for that contract. To date nothing has been done. I still dont receive. Vodacom is a bunch of blood sucking ******* and ***** from working class people. I dont see this organisation lasting long in the market.

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Replies (2)
Vodacom
Vodacom's reply11 Jun 2018, 12:26
Official

Dear Customer

Thank you for making us aware of this issue.

We will follow up with our Upgrade team on this matter make contact with you in due course.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply19 Jun 2018, 16:20
Official

Good Day

Kindly note that we have mailed you further feedback.

Regards

Dominic

Best regards,