1 reviews | Active since Oct 2014
VODACOM EXPLOITS
I am so frustrated with Vodacom. They have been calling me and nagging to take up an offer for data and a WiFi router. I eventually gave in and signed up for it. The router arrived and did not work. Called their call center several times. Had to explain the same issue to everyone i spoke to. The last called caller said that they will collect the router and CANCEL the contract then. They collected the router but now billed me R 421. 00!. No router! and the original contract amount was supposed to be R 149.00! I am being charged for upgrade fee as well. This is pure exploitation!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
