Vodacom EXPLOITS

If ZERO stars was an option, Vodacom would get ZERO I have been trying for more than 3 months to cancel my contract, I have sent MULTIPLE emails, called customer service SEVERAL times (from OUTSIDE SA) tried working with bots/ apps. I have paid the FULL AMOUNT as per (eventually) emailed from customer service. I have CLOSED my account. Canceled the subscription. AND YET - another R1100 has been taken from my account AGAIN.